FAQs
Instant answers to our most common questions.

Live Chat
The quickest way to speak with us when we are online.

WhatsApp
Ideal for quick questions, order queries and sending pics.

Email Us
Best for detailed enquiries or anything else.

• Where is my order?
• When will my order be dispatched?
• An item is missing from my order.
• My parcel or comic arrived damaged.
• Can I change or cancel my order?

• How do subscriptions work?
• How do I cancel a subscription?
• What is your returns policy?
• Do you ship internationally?
• How do I sell my comics to you?

When you contact Comic Box UK, you’re not being passed through a large customer-service department or an anonymous call centre — you’re speaking directly to the people behind the business.

I’m Shaun, founder of Comic Box UK, and I’m personally involved in the day-to-day running of the business, from sourcing comics and preparing orders to answering questions and speaking with customers.

Many of you will already know me from our Whatnot live shows, social media and the Comic Box community. I love being able to talk comics with our customers, whether you’re looking for something specific, have a question about an order, need some advice or simply want to know more about one of our products.

Comic Box UK has been built around collectors and the comic community, and providing friendly, approachable customer service is a huge part of that. If something isn’t quite right, I want to know about it so I can help get it sorted.

Whether you contact us by live chat, WhatsApp, email or telephone, you can be confident that there’s a real person at the other end who knows the business and genuinely wants to help.

Thanks for supporting Comic Box UK — it really does mean a lot to us.